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FAQ'S FOR CUSTOMER SUPPORT
How do I track my order?
How do I track my order?
ou’ll receive a tracking link by email once your order ships (usually within 1–2 business days). Delivery typically takes 7–10 days. If tracking hasn’t updated or your order is late, contact us via the Support page form with your order number
What’s your return/refund policy?
What’s your return/refund policy?
We offer a 30-Day Money-Back Guarantee. If you’re not 100% satisfied within 30 days of delivery, reach out through the Support page form and we’ll guide you through a full refund. Refunds are issued to the original payment method once processed.
When will my order arrive?
When will my order arrive?
Most orders arrive in 7–10 days after dispatch. Processing takes 1–2 business days. Weekends/holidays and local carrier conditions may affect timing.
Can I change or cancel my order/address?
Can I change or cancel my order/address?
If your order hasn’t shipped yet, we can usually update or cancel it—contact us ASAP via the Support page form. Once shipped, changes aren’t guaranteed; we’ll try to help but carrier limitations may apply.